We know you're eager to receive your order, so here's a quick overview of our shipping times:. Tracking Your Order. Once your order has shipped, you'll receive a confirmation email with a tracking link. Sometimes it takes up to 48 hours for the couri
We ship all orders, domestic and international, from our warehouse, based in the UK.
We understand that waiting for an order can be exciting, and it can be disappointing if things aren't moving as quickly as you'd hoped! We appreciate your patience and want to give you a quick update on your recent order. Typically, orders placed bef
We understand that it can be concerning when your order is marked as delivered but you haven't received it yet. Rest assured, we're here to help!. If you're in this situation, simply send an email to [email protected] and provide your order
We understand it can be a bit frustrating when your tracking information isn't updating as quickly as you'd like. We're here to help!. In most cases, tracking information will update within two working days, so please be patient. Sometimes, the couri
We understand that receiving a damaged or incorrect order can be frustrating. If you've encountered either of these situations, we're here to help!. Damaged Order. If your order arrived damaged, please take the following steps:. Incorrect Order. If y
Unfortunately, we cannot update shipping addresses once an order has been placed or shipped from our warehouse. However, if you need to change your shipping address after placing an order, you can try contacting the carrier directly to redirect the p
We understand that sometimes circumstances change and you may need to cancel an order or subscription even after it's been processed or shipped. While we can't make any changes to orders that have already left our warehouse, we're happy to offer a co