Can I change my shipping address after I've placed an order?Updated 2 months ago

Unfortunately, we cannot update shipping addresses once an order has been placed or shipped from our warehouse.

However, if you need to change your shipping address after placing an order, you can try contacting the carrier directly to redirect the package to your new address. Please note that this will depend on the carrier's policies and may incur additional fees.

Updating Your Address for Subscription Orders

To ensure your subscription orders are shipped to the correct address, you can update your shipping information in your account. Here's how:

1. Login to Your Account: Visit our website and log in to your account via https://www.theessencevault.co.uk/a/account/login
2. Update Your Address: Navigate to your account settings and update your shipping address with the new information.

By updating your address in your account, you can ensure that all future orders will be shipped to the correct location.

We appreciate your understanding. If you have any further questions or need assistance with updating your shipping address, please don't hesitate to contact our Customer Services Team at [email protected].