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The Essence Vault logo

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🚀 Subscriptions

How do I cancel my subscription?

Cancelling a subscription with us is very straightforward. You can manage this anytime by logging into your account -https://www.theessencevault.co.uk/a/account/login. Please ensure you are using the email address used to place your first order when

How do I check when my next subscription is due?

To view your next subscription order date, simply log in to your account:. Once your subscription order is processed and shipped, we will send you a tracking link via email so you can keep track of its progress.

How do I update the products in my subscription?

Updating your subscription products is easy! Here's how:. Important Note: Please note that any changes made to your subscription products will only apply to future orders. If you have any existing orders that have already been processed, these will n

How do I update my subscription address?

Updating your subscription address is easy! Here's how:. Log in to Your Account: Visit our website and log in to your account using this link: https://www.theessencevault.co.uk/a/account/login and the email address used to place your first order. Man

I received an order confirmation for a subscription I didn't sign up for. What should I do?

If you've received an order confirmation for a subscription you don't remember signing up for, it's important to take action immediately. Cancel the Subscription: Log in to your account and cancel the subscription:. Check Your Order Status: In most c

How do I change my payment information for my subscription?

Updating your subscription payment method is easy! Here's how:. Log in to Your Account: Visit our website and log in to your account using the email address used to place your first order: https://www.theessencevault.co.uk/a/account/login. Manage You

How do I skip/pause my subscription?

We understand that sometimes you might need to take a break from your subscription. Skipping or pausing your subscription is easy! Here's how:. Log in to Your Account: Visit our website and log in to your account using the email address used to place

I have multiple subscriptions. Can I merge them?

Yes, you absolutely can! Our system gives you the flexibility to merge multiple subscriptions into one. This allows you to streamline your orders, make a single payment, and have everything delivered together. To merge your subscriptions, follow thes