How do I skip/pause my subscription?Updated 2 months ago

We understand that sometimes you might need to take a break from your subscription. Skipping or pausing your subscription is easy! Here's how:

1. Log in to Your Account: Visit our website and log in to your account using the email address used to place your first order: https://www.theessencevault.co.uk/a/account/login

2. Manage Your Subscription: Once logged in, navigate to your account settings and locate the subscription management section.

3. Skip or Pause Your Subscription: Look for the option to skip your next order or pause your subscription for a specific period. Follow the instructions provided to choose the option that best suits your needs.

Important Note: Skipping or pausing your subscription will only affect future orders. If you have an existing order that has already been processed, it will still be shipped.

If you have any questions or need assistance with skipping or pausing your subscription, please don't hesitate to contact our Customer Services Team at [email protected].