To ensure efficient warehouse operations, we are generally unable to cancel or amend orders once they have been placed. However, we offer a convenient returns process to accommodate any changes or unwanted items. If you wish to return an item, please
If your order payment has been processed but you haven't received an order confirmation, please take a moment to check your email spam folder, as it might have landed there accidentally. You can also check your order status by logging in to your acco
We release all our latest discounts and offers via our mailing list - you can sign up here https://www.theessencevault.co.uk - scroll to the very bottom of our homepage!
Unfortunately, you can't use multiple discount codes or promotional codes at the same time. Â Our system only allows one discount code per order. Here are a few things to keep in mind about our discounts: