How to address feedback regarding our fragrances?Updated 2 months ago

We appreciate you taking the time to share your feedback about our fragrances!

We understand that scent preferences are very personal, and what works for one person might not work for another.  To fully experience a fragrance, we recommend trying it a few times in different settings and moods.

If you find that a particular fragrance isn't quite right for you, we're happy to help!  You can contact our Customer Services Team at [email protected] to discuss alternative options. We might be able to suggest a different scent profile that you'd enjoy more.

Important Note: We value respect and kindness in all our interactions. While we welcome feedback, we have a zero-tolerance policy towards verbal abuse, threats, or harassment of our team members.